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Retiree Benefits

The government wants all retirees to use their original Medicare card for the COVID-19 vaccine only (because the government will be paying for it). The Aetna card will be used for everything else.
If your contact information has changed, please email so that we may update your information in our records.
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Dental and Vision Co-Ops
Prescription Benefits
International Insurance
Who to Contact

Updates and Announcements

Medicare Plan Transition 

After carefully reviewing a proposal from Aetna Insurance, the ICSD transitioned all Medicare-eligible retirees from The Hartford Plan to the Aetna Medicare Advantage Plan on January 1, 2021. See below for more information and to download all relevant documents and forms.

Dental and Vision Co-Ops

The ENV Insurance Agency offers dental and vision co-ops for all ICSD retirees. More information, including a recording of the recent webinar and a copy of the presentation slides, provider directories, and enrollment and claims forms, can be found further down the page: Dental and Vision Co-Ops.

Fraud Alert: COVID-19 Scams

The U.S. Department of Health and Human Services Office of Inspector General is alerting the public about fraud schemes related to the novel coronavirus (COVID-19). Scammers are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate. Read more>>

Social Security Benefit Suspension Scam

March 20, 2020 - The Inspector General of Social Security, Gail S. Ennis, is warning the public about fraudulent letters threatening suspension of Social Security benefits due to COVID-19 or coronavirus-related office closures. The Social Security Administration (SSA) will not suspend or discontinue benefits because their offices are closed. Click here to read the full press release.


After carefully reviewing a proposal from Aetna Insurance, the ICSD transitioned all Medicare-eligible retirees from The Hartford Plan to the Aetna Medicare Advantage Plan on January 1, 2021. We are confident that Aetna's plan offers at least as good benefits as The Hartford's and that transitioning to the new plan will slow the growth of health insurance costs to ICSD taxpayers and employee/retiree premiums significantly in the initial year of coverage. 

View the presentations and documents below to learn more about the Aetna Medicare Advantage Plan.

December 2020
Aetna Overview and FAQs

View the Q&As

June 2020
Town Hall Presentation

View the presentation slides and Q&As

Documents and Forms
Aetna Comprehensive Formulary 2020
Aetna Comprehensive Formulary 2021
Aetna Appeals Process
Full Appeals Process for ICSD Retirees
Excellus HIPAA Form
CVS 20% Discount Card Instructions
Aetna Medicare Advantage Plan Handbook
Aetna Medicare Solutions
Reimbursement Form - Vision & Acupuncture
Prescription Mail Order Form
Online Prescription Mail Order Instructions
Evidence of Coverage and Cost Sharing Information
2021 Evidence of Coverage
Schedule of Cost Sharing 1-6-6 Rx
Schedule of Cost Sharing 5-10-10 Rx
Schedule of Cost Sharing 5-35-70 Rx
Schedule of Cost Sharing 10-25-40 Rx
Annual Disclosures/Reminders
Health Insurance Marketplace Coverage Notice
HIPAA Notice
Medicaid - Children's Health Insurance Program [CHIP]
Michelle's Law + Women's Health and Cancer Act + Newborns' and Mothers' Health Protection Act
Medicare D Notice

Dental and Vision Co-ops

The ENV Insurance Agency offers dental and vision co-ops for all ICSD retirees. 

Information and Resources
Dental Provider Directory
How to Find a Provider
Vision Co-Op Flyer
Vision Provider Directory
Dental and Vision Forms
Claims Forms
Enrollment Forms

Retiree Dental and Vision Webinar

View the presentation slides>>

Prescription Benefits

The ICSD offers all retirees a prescription benefit plan, administered by Express Scripts.

Information and Resources
Evidence of Coverage
Frequently Asked Questions
Notice of Privacy Practices
Pharmacy Directory Notice
Plan Materials

International Insurance

The Medicare system itself offers no international travel insurance. The Hartford has international travel coverage as part of its plan, but it is not as robust as the district's self-insured plan. The ICSD - either through reimbursement for eligible claims via our own self-insurance or via a company with which we contract to provide international insurance - will extend the Hartford coverage to the level that was provided to retirees when traveling internationally. This hybrid coverage model does not have any time limits to it, so an international trip could be for a week or for a couple of months  

Who to Contact

ENV Insurance

ENV Insurance Agency, as the district’s employee and retiree benefits consultant, can help with:

  • Retiree benefit questions
  • New ID card requests
  • COBRA questions
  • Claims issues
  • Provider or network questions

The Call Center is available Monday through Friday from 8:00 a.m. to 5:00 p.m.

ICSD Business Office

The ICSD Business Office can help with:

  • Former and current bargaining agreement questions
  • Retiree health insurance rates
  • Changes of address, phone number, or family status
ICSD Human Resources Office
Robert Van Keuren