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Staff Information

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Direct Deposit Information
EAP Resources
Mental Health Supports
Professional Development
Staff Benefits
Staff Wellness

Direct Deposit Information

If you have not already completed your application to start “direct deposit” (so that your pay would automatically be sent to your designated bank account), you are urged to do so immediately. You are not required to sign up for direct deposit, but you may wish to do so to ensure timely and uninterrupted receipt of your pay. Click here to learn more and to download the direct deposit authorization form.


EAP Resources

The Employee Assistance Program (EAP) offers free, voluntary, and confidential consultation and assistance to help employees and their immediate family members resolve difficulties that may be affecting their personal life or job performance. Click here to learn more about the EAP.

Please remember that EAP is here for you during this challenging time. EAP counselors can help you find constructive ways to manage anxiety and any other concerns you may have. They can also help parents and guardians communicate with their children about COVID-19 and allay anxiety they may have regarding the disease and its impacts.

To minimize risk, the EAP is currently offering teletherapy via phone or secure video conferencing. Call 315-471-1361 or email to schedule an appointment, or if you just need to talk to someone.

Coping With COVID Toolkit
The EAP has gathered a number of resources that you or your family members may find useful during this challenging time. Click here to download the Coping With COVID Employee Toolkit.

Mental Health Supports

During this difficult and challenging time, you may be feeling, anxious, sad, overwhelmed, or angry at times. Below are some mental health supports available to you if you find yourself struggling with your emotions.

For additional supports and services, please visit the Tompkins County Department of Health website

211 Tompkins Cortland
211 connects people who have questions about or are in need of any type of service, including employment, housing, health care, mental health, food, and childcare. Click here to search 211's extensive database of local and national organizations dedicated to getting you what you need.

To contact 211, dial 2-1-1 (or 1-877-211-8667) on your phone. You can also contact 211 by texting, emailing, or chatting from your computer. Click here to learn more.

Calling for help when you are in emotional pain is smart. The Crisisline offers free, confidential counseling 24 hours a day, 7 days a week. The trained and caring counselors are there to listen, support, and guide you.

To access the Crisisline, call 1-800-273-TALK (1-800-273-8255). Click here to learn more.

New York State is partnering with Headspace, a global leader in mindfulness and meditation, to offer free meditation and mindfulness content for all New Yorkers as a mental health resource for residents coping with the unprecedented public health crisis.

Visit to access a collection of science-backed, evidence-based guided meditations, along with at-home mindful workouts, sleep, and kids content to help address rising stress and anxiety.

OMH Emotional Support Helpline
The New York State Office of Mental Health (OHM) Emotional Support Helpline provides free and confidential support for those experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.

To access the Emotional Support Helpline, dial 1-844-863-9314Click here to learn more.

Warm Line
The Child Development Council's Warm Line is a free, confidential, and anonymous telephone guidance service for parents and child care providers.

To access the Warm Line, dial 607-273-0259. The Council is open from 9:00 a.m. until 4:30 p.m., Monday through Friday. Click here to learn more.


Professional Development

ICSD Distance Learning PD Website
Our instructional technology team, TOSAs, and librarians have created a website with tutorials, virtual PD sessions, and virtual appointment slots to help educators get the support and instructional technology training necessary to facilitate distance learning.

Click here to visit the Distance Learning PD website.

Teach from Home
Teach from Home is a temporary hub of information and tools to help teachers during the coronavirus (COVID-19) crisis.

Click here to access the Teach from Home website.


Staff Benefits

The following benefits apply to all employees covered by the ICSD insurance plan. 

ICSD employees can receive care 24/7 via telemedicine. This service is provided by MDLIVE, a partner of Excellus BlueCross BlueShield. Normally, telemedicine visits follow the deductible and copay schedule outlined in your BCBS plan, however, in an effort to free up provider offices, urgent care centers, and hospitals and keep people home, all telehealth visits (not just those related to the coronavirus) are now covered in full for all groups in New York State for the duration of the state of emergency.

Click here for more information and registration instructions.

COVID-19 Coverage
ICSD employee benefits related to COVID-19 include the following:

-No cost to members for COVID-19 testing (where medically necessary/consistent with CDC guidance)

-No cost to members for medically necessary office, urgent care, or ER visits related to COVID-19

-No cost to members for telemedicine services (where plans include a telemedicine benefit)

-Early medication refills available for prescriptions during the state of emergency

-Waiver of early refills limits for 30 or 90-day supplies of medications

-Home delivery available for up to 90-day supply of medication at one time

Visit to learn more.


Staff Wellness

Visit our staff wellness page for resources to help you stay healthy and fit during the school closure!