ICSD Phones

In March 2018, we completed the second phase of our ICSD Voice-Over-IP (VoIP) project by deploying phones to all ICSD classrooms and setting up teacher voicemail.

District Phones

There are two main types of phones in our district: office and classroom phones. 

Office phones:

• are associated with a specific user or position, instead of a classroom;
• have a 7-digit direct outside number, as well as a 5-digit internal extension; and
• display voicemail alerts that are tied to an extension (nurse, attendance, special education classroom).

Classroom phones:

• are not tied to a specific user or position;
• are only accessible with a 5-digit internal extension;
• cannot be called directly from outside of the district during the school day (outside calls can only be transferred in from the main office);
• can be reached from outside of the district after school hours if the caller knows the room extension;
• do not display voicemail alerts on the phone (teachers' voicemails are not tied to the phone); and
• have speed dials for the nurse, main office, and custodian.

Directions for Dialing Out & Accessing Voicemail

• Make an emergency call: dial 911
• Call outside lines: dial 8 + 1 + area code + 7-digit number
• Call inside lines: dial the 5-digit extension
• Access voicemail: dial 90001 or (607) 274-8888

Teacher Voicemail

• will be delivered to your email as an attached sound file;
• is accessible from any ICSD phone with your mailbox number and pin (your 5-digit mailbox number is based on your employee ID number - including padding with leading zeroes if necessary); and
• is not tied to any particular phone.

Directions for accessing your ICSD voicemail:

1. Call your mailbox (from inside the district, dial 90001; from outside of the district, dial (607) 274-8888).
2. Enter your voice mailbox number, followed by the # symbol.
3. Follow the voice prompts to record your greeting and pick a new pin number.

How to leave a message on a teacher voicemail from any ICSD phone:

• call their 5-digit mailbox number from any ICSD phone
  OR
• open the voice directory and say their name.

How to leave a message on a teacher voicemail from a non-ICSD phone:

1. call the building's main phone line, or dial (607) 274-8888;
2. enter the voice mailbox number; and
3. you should then hear the teacher's greeting and be able to record a message.

Additional Resources

• Quick Start Video
• 7800 Series Phone Manual
• Staff Resources Drive