FAQs: IHS Registrar/Records
How do I request a transcript?
For current students needing transcripts sent to summer college and university programs, or for insurance verification purposes:
Transcripts can be requested from the IHS Student Services Office throughout the year. Stop by the Student Services Office to request in person, contact your School Counselor, or call (607) 274-2157. The Student Services Office hours during the school year are 8:00 a.m. to 4:15 p.m. Monday through Thursday, and 8:00 a.m. to 4:00 p.m. on Friday. Office hours during the summer are 7:30 a.m. to 3:00 p.m. Monday through Friday. Please allow a minimum of three to five business days to process your request.
For current seniors needing transcripts for scholarship purposes, or to be sent to colleges and universities in Naviance:
The IHS College & Careers office will be working with you and your school counselor to send your transcripts throughout the school year and will automatically send the final transcript after July 5 (although you may receive notices from your schools that they need the final transcript by July 1, admissions offices are fully aware that this is not possible for NYS public schools due to June Regents exams being administered so late in June). If you have any questions, contact the College & Careers office at (607) 274-2218. Office hours are 7:30 a.m. to 3:45 p.m. Monday through Friday, and 7:30 a.m. to 3:30 p.m. on Friday. School counselors do not have summer hours and have limited availability via phone and email during this time.
For future transcript requests or proof of graduation needed after September 1 of each school year:
To request an official or unofficial Ithaca High School transcript, please complete our online request form. If you cannot complete the form online, click here to download a paper copy. Please allow a minimum of three to five business days to process your request. Contact icsd-transcripts@icsd.k12.ny.us if you have any questions.
How do I change my contact information?
To update your phone number, emergency contacts, or parent/caregiver contact information:
Contact IHS Registrar/Records at dcasey@icsd.k12.ny.us or (607) 274-2144.
To update your address:
Changes of address must be done through the ICSD District Registrar. You must provide proof of your new address, such as a utility bill or lease, as well as a completed Change of Address Form. The ICSD Registrar's office is located in the IHS Welcome Center, 1401 North Cayuga Street, and is open Monday through Friday from 8:30 a.m. to 4:00 p.m. September through June, and from 8:15 a.m. to 2:30 p.m. in July and August. If you have any questions, contact the District Registrar at icsdregistrar@icsd.k12.ny.us or (607) 274-2201.
How do I withdraw my child from Ithaca High School?
Please contact IHS Registrar/Records at dcasey@icsd.k12.ny.us or (607) 274-2144 if your child will be leaving the high school before graduation.
To withdraw your child during the summer:
If you are withdrawing your child during the summer, you must complete the ICSD Withdrawal Notice. If your child still has their assigned Chromebook and charger, these will need to be returned along with the completed form. Your child's records can NOT be released until their Chromebook and charger are returned.
To withdraw your child during the school year:
The ICSD Withdrawal Notice must be completed if your child is withdrawing during the school year. Students must return their assigned textbooks, Chromebook and charger, calculators, library books, cameras, and any other borrowed materials. Your child's records can NOT be released until all of these items are returned.
Teachers: if a student returns their textbooks and announces they're leaving Ithaca High School:
Immediately send the student to the IHS Registrar's office (IHS Welcome Center). See above for more information on our withdrawal protocol.
