Employee Assistance Programs
The Employee Assistance Program (EAP) offers free, voluntary, and confidential consultation and assistance to help employees and their immediate family members resolve difficulties that may be affecting their personal life or job performance.
EAP services include initial evaluation and assessment, treatment planning, short-term counseling (up to six sessions), referrals to outside resources, and follow-up. The EAP also provides workshops and information on a variety of wellness topics, such as concussions, suicide, and healthy food choices.
Anything that is causing difficulties in an individual’s personal or work life is appropriate for the EAP. Employees and their family members can talk with an EAP counselor about alcohol and drug use, financial difficulties, grief, marital and family conflict, anxiety, depression, or anything else that’s preventing them from being and doing their best. No issue is too small or too serious.
Services provided directly by the EAP are free of charge. There are times when a referral to an outside resource is recommended by the EAP or requested by the employee or family member. In these cases, the individual is responsible for the cost of services, although their health insurance may cover some or all of the costs. Ability to pay for additional services will always be considered when an outside referral is made.
To make an appointment, employees and their family members can call 1-800-EAP-8746 or 315-471-1361 to speak with an EAP Coordinator. An appointment will be scheduled at the earliest possible convenience. Day and evening appointment times are available depending on one’s needs and schedule. The Ithaca EAP Office is in the Boardman House in downtown Ithaca. The EAP also has offices in Cortland and Syracuse.
All contact with the EAP is confidential to the fullest degree provided by the law. An employee’s involvement in the program is not disclosed to their employer or anyone else. However, absolute confidentiality does not apply to child abuse, court orders, or threats to the safety of individuals.
To learn more, visit the EAP website.